Privacy Policy for GourGopal
Effective Date: April 15, 2026
Welcome to GourGopal. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (gourgopal.com) and purchase our handcrafted poshaks and accessories.
1. Information We Collect
When you browse our store or make a purchase, we collect the following types of information:
- Personal Information: Name, billing address, shipping address, email address, and phone number.
- Payment Information: We use secure third-party payment gateways (such as Razorpay). We do not directly collect or store your credit/debit card numbers or UPI PINs on our servers.
- Automated Information: Your IP address, browser type, and operating system, which helps us ensure our website functions correctly.
2. How We Use Your Information
We use the collected data strictly for business purposes, including:
- Fulfilling and delivering your orders from Nabadwip Dham.
- Sending order confirmations, tracking updates, and responding to your customer service inquiries.
- Processing secure payments and preventing fraudulent transactions.
3. Sharing Your Information
We do not sell or rent your personal data to third parties. We only share necessary information with trusted partners to fulfill your order:
- Shipping & Courier Partners: To deliver your physical products.
- Payment Gateways: To process transactions securely.
4. Cookies and Tracking
Our website uses “cookies” to function properly. WooCommerce uses cookies to keep track of cart data, remember your login session, and save your preferences for future visits. You can disable cookies in your browser settings, but this may affect your ability to checkout.
5. Data Security
We take reasonable precautions and follow industry best practices (including SSL encryption) to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
6. Your Rights
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
7. Contact Us
For any questions regarding this Privacy Policy, or to request the deletion of your data, please contact us at:
- Email: support@gourgopal.com
- Address: Nabadwip Dham, West Bengal, India
- WhatsApp: +91 8509366658